The Pro's and Con's of Telecommuting - As Seen Through The Eye's of a Seasoned Telecommuter

Janelle Delacorte has been happily answering calls forthey've been able to allocate that money to their
the Home Shopping Network and various infomercialsnewest bills, without feeling overwhelmed.
since November 2004.Con's:
Several nights out of the week she tucks the kids in to- Voice strain. If you're not accustomed to talking
bed, turns around, takes 20 or so odd steps, andcontinuously for long periods of time, you might find
arrives at the office. In her pajama's, no less.your throat hurting for the first week or so until your
Janelle is a telecommuter.body adapts. "When I began answering calls for the
According to the 2004 ITAC American Interactiveinfomercial people I had to read a relatively long script,
Consumer Survey, she's one of 24.1 million people whodepending on the product being sold. Those first few
is employed by a company, and works from home.days were murder on my throat," says Janelle. Her
And as you can imagine, she loves her job.solution was to keep a warm cup of tea nearby, as
In a recent interview she confided with me about thewell as a glass of room temperature water with
pro's and con's of telecommuting.lemon. "It's very important to keep your throat hydrated
Pro's:with the right things, or you'll lose your steam very
- Working at home - especially if you have children.early on," she advises.
Janelle has a 1 and 3 year old. Having the kids at home- The pay can be volatile for those who are new to
with her has saved their family tens of thousands ofthe game. Janelle get's paid anywhere from $.17-$.27
dollars in day care costs. "I was a latch key kidper minute when she's on the phone with a customer.
growing up, and that's not something I wanted for mySo if you choose a slow period, you could literally
children," she says. "By working at home I've been ablemake less than a dollar an hour. "When I first started
to see them pass all of their major milestones, and I'mwith HSN I would have really busy times when I'd be
very grateful for that."on the phone for almost the entire hour. Then there
- Being able to choose your own hours. The companywould be times when the phone would ring 1 or 2
Janelle works for routes calls 24 hours a day, 7 daystimes," she says. "Now before I book my hours I look
a week. Even better, she can work in 30 minuteat what's going to be selling during that time frame.
increments, not a straight 8 hour shift as you would inSome items just attract a lot more buyers. So I
a traditional office. This enables her to work while theschedule my work time around those hot sellers, and
kids are asleep. And even if she wants to squeeze inmy checks have been getting consistently better." She
a 1/2 hour during their nap time, she can do so.advises workers in her field to keep a diary of what's
- Not having to commute. Los Angeles - where Janelleselling when they work, so they'll know where the
lives - has the worst rush hour traffic in the Unitedmost calls come from.
States, according to the American Automobile- Not having a separate worklife away from home.
Association. Not to mention some of the highest gasJanelle says she sometimes misses the adult
prices. Janelle's family has saved over $200 dollars acompanionship and change of pace that an outside
month by eliminating her daily commute to the office.office provides. "Yes, I sometimes long for a little
- Not having to invest in office attire. With two toddlerwatercooler banter," she laughs. "But when I can roll
age children, and a new car, Janelle's family expensesout of bed, put on my headset and start work anytime
expanded dramatically in the past 3 years. Howeverof the day or night, I realize that I still have one of the
with a cut in certain expenses, like office clothes,best jobs in the world.